Do you have a Clue (Get the Most Out of a Service Visit)
January 15, 2023
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Top Tech Auto Repair Royal Oak
3110 Rochester Rd
Royal Oak, Michigan 48073
248-585-0980
http://www.toptechautorepairroyaloak.com
Need Service?
More articles from Top Tech Auto Repair Royal Oak
Don't Do It Yourself (Perils of DIY Vehicle Repair)
August 24, 2025
Your vehicle is a complicated machine, and yes, it would be nice if you could take care of all of its problems yourself. There was a time when vehicles were simpler and it wasn't too hard for a weekend mechanic to replace brakes, adjust a carburetor or perform a tune-up. But vehicles are far mo... More
A Honking Big Jam (Stuck Horn)
August 18, 2025
At one time or another, most drivers honk their horn at someone who might be texting at a stoplight or not paying attention when they're driving. But what happens when you tap on your horn and all of a sudden it won't quit? Everyone's looking at you like you're an angry jerk and all you want to ... More
Smooth Operator (Shocks and Struts)
August 10, 2025
Few of us ever drive somewhere without encountering some pretty rough roads, and it's amazing how well our vehicles are able to smooth out the ride. Thank your shocks and struts. The two parts are similar. Some cars have shocks in the rear, and struts in the front. Others have struts all around... More